Terms of service

Last updated 8 August 2026

1. Agreeing to these terms

By using juxtafold.com or opening an evaluation demo we sent you, you agree to these terms. If you do not agree, stop using the site. In these terms "Juxtafold", "we" and "us" mean the business operating juxtafold.com at 4202 Meridian St, Ste 105-594, Bellingham, WA 98226, and "you" means the person or company using the site.

2. What these terms cover

These terms cover the public website, evaluation demos, and the emails we exchange before there is a contract. They do not cover a pilot, subscription or any other paid engagement. Those run on a separate written agreement. If that agreement and these terms conflict, the signed agreement wins for everything it covers.

3. Who may use the site

The site is for business use. You need to be at least 18, and if you are acting for a company you need the authority to accept these terms on its behalf.

4. Evaluation demos

An evaluation demo is a private, unlisted page we build for a specific prospect at a specific moment. If we send you one, you may view it, show it to colleagues inside your company, and use it to decide whether to work with us.

Please do not post the link publicly, hand it to a competitor of ours, or republish its contents. We can revoke a demo link at any time, and we normally do once an evaluation ends. A demo is a snapshot of a moment, not a live service, and we make no promise to keep one available.

5. Figures and comparisons

This site shows comparisons between another retailer's live product recommendations and ours, using real data captured on the date printed next to them. That matters, because those carousels change. A store can re-rank its recommendations tomorrow, sell the items involved, or replace its recommendation vendor entirely, and the numbers we show would no longer describe what a visitor sees.

The figures on this site describe one capture of one catalog on one day. They are accurate for that capture, and we publish the date and the method so the claim can be checked. They are not a promise about what any other store's recommendations look like now, and they are not a prediction of what Juxtafold would produce for your catalog or of any revenue result. Any performance commitment has to be written into a signed agreement to mean anything.

6. Third party names and images

Company names, brand names, product names, trademarks and product photographs shown on this site belong to their respective owners. We use them to identify and compare real products and real recommendation output, which is what trademark law calls nominative use. It does not imply that any of those companies sponsor, endorse, approve of, or are otherwise affiliated with Juxtafold, because none of them are.

We do not use anyone's logo, brand colors or styling, and we do not present any third party's material as our own.

Notice and takedown

If you own material shown on this site and want it removed, email contact@juxtafold.com with enough detail to identify it. We will take it down within five business days and confirm in writing. You do not need to send a formal notice, and we will not argue the point first. The same applies to catalog data we have indexed, which is covered in the privacy policy.

7. Quotes, the guarantee and the price match

Prices are quoted per store, because the work depends on catalog size, image quality, platform and scope. Nothing on this site or in any quote is an offer capable of acceptance, and no agreement is formed until both of us sign an order form.

The two month satisfaction guarantee

We say publicly that you have two months to change your mind for any reason. Here is what that means in practice.

The guarantee runs for 60 days from the day our recommendation row first goes live on your site. Tell us inside that window that you want to stop and we refund every fee you have paid us for the service, in full. You do not have to demonstrate a result, produce data, or justify the decision. We will ask why, because we would rather learn something, and your answer does not change the refund.

What it covers is what you have paid us. It does not cover money you have spent anywhere else. One refund per customer, and the refund ends the engagement rather than pausing it. Refunds go back by the way you paid, within 30 days of the request. After 60 days the cancellation terms in your order form apply, and the version in that signed order form is the one that governs.

The price match

We say publicly that we will beat what you pay your current recommendations vendor. Here is exactly what that means and what it does not.

Two things qualify. The first is a current invoice or order form from the recommendations vendor you are using now. The second is a written quote from another vendor, dated within the last 90 days and still valid, from a vendor selling a product recommendation engine it can actually deliver. In either case it has to be addressed to you and cover a scope we can line up against ours. One match per customer, verified before contract.

It does not apply to free tiers, to features already bundled into a platform you are paying for anyway, to usage priced infrastructure billed by the request, to something your own team built, or to introductory rates that step up later. Those are not prices we can meaningfully undercut, and pretending otherwise would make the promise worthless. Where one of these applies we will say which one, in writing, rather than going quiet.

8. Acceptable use

Do not break the site or use it to break something else. Specifically, do not try to gain unauthorized access to our systems or a demo you were not sent, scrape the site at a rate that degrades it for others, probe or test our security without written permission, upload malware, misrepresent who you are, or use the site to violate the law.

We can suspend access to the site or a demo if you do any of that.

9. Our intellectual property

The site design, copy, the recommendation output we generate, and the software behind it are ours or our licensors'. Viewing the site does not transfer any of it to you. Do not copy the site's content for a competing product, reverse engineer the recommendation output to reconstruct our method, or use our name or logo without permission, other than to refer to us accurately.

10. Feedback

If you tell us something we should change about the product or a demo, we can use that freely and without owing you anything. Please do not send us anything confidential in feedback, because we cannot treat it as a secret unless we have signed something saying we will.

11. Disclaimer of warranties

The site and any evaluation demo are provided as is and as available, without warranties of any kind, whether express, implied or statutory. To the fullest extent the law allows, we disclaim the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the site will be uninterrupted or error free, or that any figure, comparison or recommendation shown on it will produce a particular result for you.

Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

12. Limitation of liability

To the fullest extent the law allows, Juxtafold is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or relating to the site or an evaluation demo, even if we were told such damages were possible.

Our total liability for all claims relating to the site or an evaluation demo is limited to one hundred US dollars, or the amount you have paid us in the twelve months before the claim, whichever is greater. This section does not limit liability that cannot be limited by law, including for fraud or willful misconduct.

13. Indemnity

If your use of the site breaks these terms or the law and that causes a third party to bring a claim against us, you agree to defend us and cover the resulting costs, damages and reasonable legal fees. We will tell you promptly about any such claim and let you control the defense, and we will not settle it without asking you first.

14. Governing law and venue

These terms are governed by the laws of the State of Washington, without regard to its conflict of laws rules. Any dispute goes to the state or federal courts located in Whatcom County, Washington, and we both consent to those courts hearing it. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. Changes to these terms

We may update these terms. When we do, the date at the top changes and the new version goes up here. Continuing to use the site after that means you accept the new version. If a change is material and we have your email because you are in an active conversation with us, we will tell you.

16. General

If a court finds part of these terms unenforceable, the rest still stands and that part is narrowed to what is enforceable. If we do not enforce something right away, we have not given up the right to enforce it later. You may not assign these terms without our written consent; we may assign them to a successor if the business is sold or merged. These terms, plus the privacy policy, are the whole agreement between us about the site, and they replace anything said earlier on the subject. Nothing here creates a partnership, employment or agency relationship between us.

17. Contact

Questions about these terms go to contact@juxtafold.com.

Juxtafold, 4202 Meridian St, Ste 105-594, Bellingham, WA 98226, United States.